Operators require support for their daily needs. Fives offers an Operations Service Pack to help customers optimize the lifetime costs of their equipment and to ensure continuous added-value support for securing operations and business continuity, optimize equipment uptime and life duration.
Operational ramp-up support
Intralogistics provides process monitoring and on-site technical support to minimize operational impacts and speed up system confidence, including coaching and training for operators and logistic managers – the goal is to reduce risks and inefficiencies.
A specialized site support ensures that the material-handling system operates at its peak efficiency.
Intralogistics organizes tailor-made services for the supply of original high-quality products for optimal performances and risk reduction.
A wide range of maintenance support is available, according to customers’ specific needs: 24/7 hot-line and emergency response, planned preventive and corrective maintenance, as well as periodic specialized inspections that enable operations to run optimally by minimizing Life Cycle Cost (LCC) and increasing the system’s lifetime.
All equipment repairs and refurbishing is completed both on-site and in Fives workshops, resulting in reduced maintenance time and recovered original performance.